We're Here to Help. The owner does not care about his employees. Dont do it. We felt taken care of. they wanted to charge me $24,000, saying that all sewer and water pipes under our double wide mobile home needed to be replaced. They were thorough in answering my questions. Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. Rooter Hero came out snaked his line came out told him his line was cracked and needed lined. What if I spent $3250.00 to find nothing! Review #1294159 is a subjective opinion of poster. This borders on obscene and atrocious business practices. Unbeatable Drain Cleaning and Unclogging by Rooter Hero Plumbing It may sound simple enough, but unclogging an obstructed drain isn’t as clear cut as you may imagine. Thank you very much! 0:12. JohnDole. Come read our reviews online to see what our happy customers have to say about Rooter Hero Plumbing of Phoenix. Use our free bidding system to get a quote from Plumber Hero Incdba Rooter Hero plumbing + 2 more of the best. I am elderly and feel that I am being taken advantage of!! Rights Reserved, You Are About to Contact PissedConsumer.com. Also, two weeks before writing this review, I sent them a note AND called asking that a representative of Rooter Hero call me. View Rooter Hero Plumbing's rating and check out if they have any complaints. Review #1718176 is a subjective opinion of poster. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. What kind of warranty were you given? Phone 480-351-0043. Review #1560236 is a subjective opinion of poster. However you get what you pay for in this case. I would like to know what I can do to get this project finished. I'm appalled by this companies business practices. A. Share Report [redacted] was fantastic He arrived promptly, diagnosed the problem, and fixed it very quickly Great customer service Useful. Complaint Closing Statistics 0 complaints against Rooter Hero Plumbing closed in last 3 years. What they charged me to reroute one line, I could have done the entire house for a 500 dollars more. Call This Tuesday to Get $50 OFF . I greatly appreciated their professionalism. I finally fixed the problem by spending $2000.00 to relay the shower floor. Nick spent ample time explaining my water heater and answering many questions. Quite a few expect to have a Mercedes and have a bill thats as low as purchasing a bicycle. Read reviews, complaints, & more about this plumbing business. Ask for nick. Call us Now. 0 Reviews of Rooter Hero Plumbing. Click on customers' name to read the reviews right on google.com. We didn't have the money so we did it ourselves. Review #1827672 is a subjective opinion of poster. Plumbing, Water Heater Service; 4. He was able to give us a flat rate that was fair to get the job done. Review #2082459 is a subjective opinion of poster. They taught me a good lesson. Jan 20, 2012 CHARGED ME TWICE. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Rooter Hero Plumbing Reviews (47) Add a review. We’ve been having drain issues for months and have used a couple companies. The Technician Manuel was on time, honest and super helpful. User's recommendation: somone else with more details. I called several plumbing companies for fair pricing. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. Explained in detail what the problem was and exactly what needs to be done in order for everything to work properly. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. They arrived within an hour of my call for help. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Their tech, Johnny Zarate, informed us there was a blockage and he couldn't get through the pipes to remove the blockage in the line. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Even a referral would be appreciated. Specialties: Drain & sewer repair and replacement Emergency residential and commercial services water heaters, tankless leak detection fixture installation and repair New construction Hydro jetting Sewer lines License# 1028886 Looking to find Rooter Hero Plumbing of Phoenix reviews online? 480-696-1111. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. Rooter Hero Plumbing ranks 21 of 289 in Plumbing category. Should have called these guys way sooner. I appreciate his honesty." I'd love to meet the person who did your shower floor for only 2000! They taught me a good lesson. Review #2173518 is a subjective opinion of poster. Manuel was very professional and I would recommend rooter hero to anyone. Plumbing - High-Rise Condominium Project - Duration: 9:03. Great work done by the team at Rooter Hero! The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. 12-2018. Review #1551528 is a subjective opinion of poster. My family now owes a $30K plumbing debt, and we just moved in and bought our home. Rude Management. 397 reviews of Rooter Hero Plumbing "I have used Rooter Hero twice in the the last year and have had a great experience both times. I called after finding out about this to see if they would like to make things right and make an adjustment. 113 reviews of Rooter Hero Plumbing "Rooter Hero is a plumbing service in Simi Valley, Ca. Their main technique is to send out a mailer to your house/location for a $77 snake job. As a result, she broke two bones near her hip and had to have surgery. Working for rooter hero is the worst company I've ever worked for. Refer to “Rooter Hero Complaints”, and comments on Facebook and Yelp.com. My 98 year old grandfather was having trouble with a slow kitchen drain. Schedule Online. Review #1474909 is a subjective opinion of poster. It was a broken sewage pipe, but they have made no effort to clean up the site. They sell you a "bill of goods" and then leave you high and dry. Rooter Hero took advantage of an extremely sensitive situation with our plumbing, and exploited our good credit to help him boost sales for his company. He said the part alone cost $600. Tony isn’t your average Joe plumber his knowledge, experience and drive makes him one of a kind technician. I called them to open a clogged pipe in the kitchen sink. 399 reviews on. Review 1/28/2011 Contracted with Rooter Hero for the $79 snake (cable out) of bathroom sink on 1/26/2011. Share Report. Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. We recommend getting 3 quotes for any construction project. (shame on them). The response was that he signed a contract and they felt there was no problem with how the job was handled. I was luckier than most, as they only got me for $77.00. CrewcutTV Recommended for you. (...yeah, well the best plumbers I've hired over the past 20 years all removed roots when they clogged sewer lines.) VERY helpful - I'm trying to help an eldery neighbor who called these guys out, and got stuck with a HUGE overcharge - seems like a classic cas of "elder abuse" to me!!! Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct Highly recommend Jeremy and Mike!! He called for backup and the needed equipment and had everything fixed within 2 hours! Here's how it really is: Rooter Hero replaced a broken main drain at my house. This company is a must use! Over priced for the work involved. During my entire appointment Rooter Hero provided professional options and pictures of the problems. Took advantage of my wife & tried to get us to sign ANOTHER $17k... January 2019 Rooter Hero did plumbing in my house. They have handled a problem for us that has vexed for years. See BBB rating for this plumber in Phoenix, AZ. Review #1474942 is a subjective opinion of poster. Rooter Hero Reviews & Scams Rooter Hero has a reputation as one of the least reputable and dishonest plumbing companies in Southern California. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Reviewers write the most about Rooter Hero Plumbing Plumbing Service and give it 1.5 stars out of 5. Rooter Hero Plumbing 6 views. I left a phone message explaining my frustration with the diagnosis by Jose and his manager Josh. BBB accredited Plumber since 10/23/2019. K. N. Sign in to contact user • Jan 05, 2020. Israel was awesome and quickly assessed what was needed to fix our issue. If I could give Rooter Hero minus 10 stars I would! Rooter Hero makes life easier. A little more than another competitor. Nick with rooter Hero Plumbing arrived on time and exercised proper COVID procedures. What can we help you with? They told us all the pipes were corroded and there was *** in the pipes and needed to be replaced. Do you have something to say about Rooter Hero Plumbing? BBB Accredited Plumber since 10/24/2019. The algorithm is subject to change in future. See BBB rating for this plumber in San Leandro, CA. Review #1352805 is a subjective opinion of poster. Haven’t gotten the issue resolved because we felt nickled and dimed. Over priced for the work involved. Rooter Hero has 1000s of happy customer reviews online. 2 weeks later he had problems with his bathroom sink so he called them to see if there may have been an issue caused by the previous work being done. Same day service and extremely professional, courteous, and knowledgeable. I would absolutely recommend them and will be using them for any future plumbing needs! Reply. Poor Customer Service after calling several times to receive service for a plumbing leak, If you wish that your prior post be removed, submit a notarized letter, Had a valid pipe leak which was not fixed, Bs about why he did not remove roots from the sewer line. Today, Rooter Hero provided prompt customer service and response time. They take advantage of the elderly, and people dealing with an emergency with a variety of tactics. Sign in to contact user • Jan 07, 2020. Blog article, Over charge for shower cartridge installation. Their plumber said that it was better to not use a cutter/blade on the end of the snake because "if you cut the roots out of the line, they will grow back even faster, just like cutting hair." J. lazootin Sign in to contact user. Rooter Hero Plumbing. Address 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 I wish I had read all the reviews before I called. A quick Google search revealed that the part could be obtained for less than $100 from Amazon, Home Depot, or many other places. Plumbing works fine; however, they unsafely left plastic on floor (did not secure it), My wife fell over the plastic. I called rooter hero to diagnose a leak problem in the master bathroom shower area. Technician claimed there was an obstruction and … B. Rooter Hero Plumbing. Rooter Hero Plumbing Overview Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. Compare Rooter Hero Plumbing and Empire Plumbing pros and cons using consumer ratings with latest reviews. Do not trust. Write a review about Rooter Hero Plumbing. They were fairly priced, gave sound advice that was empathetic to my financial expectations, and performed superior work. Called Rooter Hero Plumbing in Phoenix arizona area to snake a blocked kitchen sink in november of 2016. They told me the job would be done in 3 days and it took 7 days due to disorganization and lack of planning. They marked us the services at least $5k, and also did $8k in damage to my home while doing it. Thank You for Your Reply! What happened? There is not enough information available to create the chart. We were lucky to have him arrive within 20 minutes and get the water back on for all the residents. They charged him nearly $9000 dollars to descale and coat about 20' of a 2" line!!! Review #1496491 is a subjective opinion of poster. Consumer reviews about ROOTER HERO: Richard CC. Total charge was $18k - they offered a $5k refund. The City of San Mateo was to inspect but has not been asked for. Gougers, they took advantage. Share Report. I had Rooter Hero at my residence back in July 2019 to re-pipe my cold water with Pek piping, new water heater, filtration system, Etc and spent close to $25,000 for the job. The bill was put through my credit card even though the contract says "Payment due upon completion." Our pressure vacuum breaker was leaking, so I contacted Rooter Hero to fix it. Pissed Consumer © 2021 All Crickets. I will be posting reviews absolutely anywhere possible in hopes of making sure such a thing doesn't happen to anyone else! We called Rooter Hero and they were the worst. I am 81 yrs. The price level of this organization is high according to consumer reviews. that I would highly rcommend to anyone. The technicians are courteous,clean and knowlegeable. The technicians who helped out with this job were very professional, courteous, & helpful. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Review #1706122 is a subjective opinion of poster. When you call Rooter Hero you'll hear a recording telling you that their service people will be neat and your satisfaction is very important to them. Do not trust. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. of age and very ill. SHAME on ROOTER HERO for taking advantage of the aged and ill people, M. E. Myer, make an inspection and came out and said that all of our sewer and water pipes needed to be replaced or we would have serious problems. I would never call them for anything ever again. Well in June 2020 when I noticed a water leak on the side of my house, I called Rooter Hero... chargers to much money but do not clean crawlspace... You pay for what you get. We said no thanks. Poor job clearing a 4-inch underground main sewer line in January 2019. Want a quote from Plumber Hero Incdba Rooter Hero plumbing? Review #1474933 is a subjective opinion of poster. I was also very appreciative that they wore masks while they were in my home. Rooter Hero plumbing literally quoted us more than 10 times what another company charged, and lied to us about the cost of the part. Id rarher pay more for the piece of mind especially when it comes to my plumbing. I see so many reviews on people complaining about having their stuff done the correct way and the price it takes to have years of plumbing free problems. We had someone from another company come out a replace the part for $100. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. After doing little research they proposed SMOKE DETECTION for $3250.00 to see what may be leaking near the shower. Review #1498499 is a subjective opinion of poster. If your drain is severely clogged, you need professional assistance. My grandfather is on a fixed budget and the way wipe out nearly half of his savings for repair of 20' of 2" line is absolutely unbelievable. Rude Management. This company failed on all 3 counts. Add review, get directions, working hours, contacts. 119 reviews of Rooter Hero Plumbing "Ramiro was very pleasant and professional. Website. He then quoted us a price of $28,000 to replace all the pipes! Wish I could give more then 5 stars. We will be reporting your company to the appropriate consumer and legal fraud sources. People always want their plumbing fixed but never like the price to have it done right the first time. We will definitely call Rooter Hero if we ever have plumbing issues again! I canceled that proposal and found a plumbing service that actually found a mislaid shower liner and bad drain in the shower. We are processing your message. I am 81 yrs, old, in poor health and I am sure that Rooter Hero was trying to take advantage of me. They made an attempt to unclog the toilet except it took removing it to complete the job. He included a six-year warranty and great service plan for my water heater. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. © 2021 All Rights Reserved - Rooter Hero Plumbing and Drain Cleaning Services, California License: 1028886 Arizona License: ROC 275291. 109 reviews from Rooter Hero Plumbing employees about Rooter Hero Plumbing culture, salaries, benefits, work-life balance, management, job security, and more. We are not alone as exemplified by the other complaints about Rooter Hero. The technician Danny was … If you don't bring in thousands of dollars each month the company will fire you. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. Within an hour they had the problem identified with their state of the art camera and equipment. Gougers, they took advantage. Rooter Hero Plumbing Customer Review - Duration: 0:12. Why over charge seniors? He saved the day and we were able to turn our water back on. Dont do it. We were lucky to have him arrive within 20 … Someone came out and quoted us $1019 to replace it. Check our FAQ. We called Rooter Hero when our kitchen sink pipes backed up, and we’re so glad we did! Not the lowestand definitely not the highest. Apr 1, 2012 For more information about PissedConsumer check out our Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. Had a plumbing emergency. Contact Rooter Hero Plumbing Customer Service. Read complaint about ROOTER HERO 2326 N Batavia St Ste 103, Orange, CA. Still not settled. The gave us a quote of $24,000 , We contacted another plumber and he fixed all of our issues for $1,700. ", "somone else with more details". Look around they give plumbers a bad name. Look around they give plumbers a bad name. They only told him the price after the job was done. The only thing that matters is how much money you bring into the company each month. These guys are con artists. Review #1475709 is a subjective opinion of poster. I call the Project Manager, but no results from him. Rooter hero may clean drains, but they know nothing about finding leaks. Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. Find another company who will do the job right and won't try to up-sell you, and who will get someone in authority to call when you ask. He gave us a fair price quote and included a senior discount for my dad. What is your customer experience with Rooter Hero Plumbing? Rooter Hero Plumbing ranks 22 of 289 in Plumbing category. They snaked the drain (77.00 special) and told us it was blocked and they needed to run a camera through it, for an additional fee of 275.00 dollars we agreed and they came in and said that tree roots had grown through the pipe. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. ADVERTISEMENT. Recent recommendations regarding this business are as follows: "Do not use Rooter Hero if you want a professional job. I am satisfied with the service they provided. Our team regularly receives offers to remove consumer reviews for money. No direct link to the service. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. Rooter Hero Plumbing Reviews (47) Add a review. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. Arrived within an hour they had the problem by spending $ 2000.00 to relay the shower floor Reserved - Hero! Doing little research they proposed SMOKE DETECTION for $ 77.00 they only got me for $.! Make things right rooter hero complaints make an adjustment * call us today, we 're a. & Scams Rooter Hero provided professional options and pictures of the problems services at least $ 5k, and ’! 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